Frequently Asked Questions
1
Do you offer free samples?
We can provide free samples from our current inventory, but shipping costs will be borne by you. For OEM/ODM services, we offer free design services.
2
Are there important considerations or requirements during customization?
We recommend clients provide detailed specifications and requirements to ensure the final product meets expectations. We also encourage open communication throughout the customization process to guarantee customer satisfaction.
3
What shipping methods do you offer, and how are shipping costs calculated?
We provide multiple shipping options, including express delivery and air/sea freight. Shipping costs are calculated based on the chosen method and destination. Customers may also arrange their own freight services.
4
What complementary services do you offer, such as custom styles, colors, fabrics, logos, care labels, hangtags, and packaging?
We provide a range of complementary services that can be customized to meet client needs.we can custom packaging, hangtag, and barcode/SKU services ready for retail .we can handle labeling requirements for major US retailers like Amazon FBA or specific department stores
5
Do you have ready-made designs for customers to choose from?
We maintain a catalog of existing designs for selection. Modifications and innovations to existing designs are possible. Fully customized design services are also available.
6
What is the minimum order quantity for custom orders?
Minimum Order Quantity: 1,000 pieces per color using existing fabrics and colors. For custom fabrics, colors, and styles, specific quantities require individual discussion.
7
How is the delivery cycle calculated?
Delivery cycles are calculated based on specific requirements such as style, fabric, and manufacturing processes.
8
How are product prices calculated?
Custom pricing is determined through a comprehensive quotation based on order quantity, fabric quality, design complexity, and other factors.
9
What is your Quality Control process, including AQL standards for inspection? How do you handle and resolve defective items?
S·KAIFEI maintains a rigorous set of IQC, IPQC, and FQC processes.
10
Does your factory hold relevant international certifications like BSCI, Sedex, WRAP, or ISO 9001?
Yes, we have the certificate.
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Are you looking for a professional lingerie manufacturer? With the best partners.
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S·KAIFEI is a professional underwear manufacturing factory integrating R&D, design, and production. We are committed to providing global customers with high-quality OEM/ODM services and powerful spot supply chain services.
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Contact Us
Contact: Abby LI
WhatsApp：+86-13732206554
WhatsApp：+86-13732206554
Email: abby@skaifei.com
Add: No. 25, Lane 5, Huimin Road, Gurao Town, Chaoyang District, Shantou City, Guangdong Province
Contact: Володя
Tel: 89257766089, 89654411360
Email: kai@skaifei.com
Tel: 89257766089, 89654411360
Email: kai@skaifei.com
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